For many people the thought of “selling” gives them major ick! But – in small business you need to be selling – it’s literally sell to your clients or customers or you will be out of business. This blog gives you some simple steps on how to build your selling confidence!
One thing I learnt about being a small business retailer, very early in my retail journey, was that if I was going to grow and succeed, then I needed to be front of mind to my customers at all times. In this blog I give you two of the key areas to focus on so that you can create an excellent customer experience in your retail business!
Are you easy to buy from? Are you processes simple, procedures easy to follow? Are you easily found for your expertise? Is your check out process simple? These are really important questions – and today I give my top tips on how to make it much easier for your customer to purchase from you!
Are you easy to buy from? Are you processes simple, procedures easy to follow? Are you easily found for your expertise? Is your check out process simple?
These could be 1, 2 or 3 reasons why you aren’t converting more sales. If you’re good at attracting people into your business but not so good at the sell …. listen up!