customer journey 6 | Social Media and Marketing

Are You Easy to Buy From? Episode 55

by Jenn Donovan | Jan 16, 2020 | Podcast, Sales Conversations, Small Business Help

Are you easy to buy from? Are you processes simple, procedures easy to follow? Are you easily found for your expertise? Is your check out process simple?

5 ways to increase retail sales this winter

by Jenn Donovan | Sep 28, 2019 | Business Building Musts, Marketing Strategies

5 ways to increase retail sales in the quieter months. Don’t let it be depressing that sales are down, take action, be proactive and implement some of these 5 strategies to help stimulate business.

The Customer Journey

by Jenn Donovan | Sep 16, 2019 | Business Building Musts, Small Business Help

Every customer or client you have is on a journey with you or to you. They begin as someone who has never heard of you to, hopefully, a raving fan who purchases from you over and over again. This is what marketing is all about. Getting your customers to go on that...

EPISODE 33 – THE CUSTOMER JOURNEY

by Jenn Donovan | Sep 12, 2019 | Podcast, Sales Conversations, Social Media Conversations

How to take a fan to a paying customer. Tips, tricks, exercises and touch points examples of a customer journey. **This is been a download fav.

EPISODE 22 – 5 WAYS TO LOVE YOUR CLIENTS WELL

by Jenn Donovan | May 29, 2019 | Podcast, Sales Conversations, Small Business Help

Heard the saying “Google will love you when everyone else does”? Well it’s true. WOM marketing is still the most powerful. Love your clients and they’ll love you back, guar-an-teed!