customer journey 5 | Social Media and Marketing

The 2020 Sales Funnel – Episode 82

by Jenn Donovan | Jul 22, 2020 | Copywriting Conversations, Marketing Strategies, Podcast, Sales Conversations, Small Business Help

The sales funnels have changed – consumers have changed, marketers have changed. So are you still convincing people to buy what you sell or are you using 2020 language and a 2020 lens to help your prospects to discover you’re just the person they need!

GET TO KNOW YOUR IDEAL CLIENT

by Jenn Donovan | Jul 20, 2020 | Business Building Musts, Everything Social Media, Marketing Strategies, Small Business Help

Just exactly who is your ideal client? Do you know who is your who? Where do you target them and how? Read on for this deep dive about your IDEAL CLIENT!

5 WAYS TO LOVE YOUR CLIENTS WELL

by Jenn Donovan | Jun 8, 2020 | Business Building Musts, Sales, Small Business Help

Today’s marketplace is so noisy and crowded and it can be so very hard to stand out. Read on for five ways to really show your customers you value them!

Customer Service Tips and Tricks with Expert Cate Schreck – Episode 68

by Jenn Donovan | Apr 15, 2020 | Interviews, Podcast

I have the Queen of Customer Service, Cate Schreck, on for a chat! Her passion, her insights and her tips, are SO worth listening to and putting into action. Customer service is at the forefront of business growth and longevity, and that’s why I wanted the best of the best to come and chat today. Listen in, I know you’ll love it.

Are you easy to buy from?

by Jenn Donovan | Mar 2, 2020 | Business Building Musts, Small Business Help

How simple or complicated is it for your customer to purchase from you? There are a few things I consistently see business owners doing in both their digital and social media marketing, as well as offline marketing, that they could tweak a little to make it easier for customers to buy. Read on to learn more.