Hey there, my friend, welcome to episode 332 of the Small Business Made Simple Podcast.
Thanks for leading me your ears right now – I know you have lots of other things you could be doing or listening to – so I appreciate you.
Did you get a chance to listen in to episode 331? I shared a few tips for getting things ready for 2025 – it’s almost one month down and perhaps you are just winding up, like me, so it’s a good clarifying episode to listen to. You can listen where you are now or go to my link: www.socialmediaandmarketing.com.au/331
I did my Marketing 2025 webinar earlier this week which was well attended and well loved by everyone who has watched it. Lots of business owners messaging and emailing me with their biggest takeaways. If you missed signing up for it and therefore missed getting there live or getting the recording, because you are a listener, I am happy to send it to you. Just email me jenn@jenndonovan.com.au or DM me on any of the social platforms with your email address and I will happily send it to you. It’s that important that you watch, learn and take action, that I’d be happy to do that for you.
On today’s podcast I have my very first 2025 guest – Frieda Maher who is a self-confessed CRM nerd. What’s CRM? Great question – it stands for Customer Relationship Management. At it’s most basic its probably your email system like Flodesk or Mailchimp and at its most techy self, it’s probably a Salesforce or Zoho system.
But Frieda is here to tell us all about it. So, let’s get into it. I feel that understanding CRM systems this early in the year is only going to help your marketing excel!
Here’s my chat with Freida.
INTERVIEW WITH FRIEDA
LinkedIn: https://www.linkedin.com/in/friedamaher
Facebook: https://www.facebook.com/SalesPODAU
Frieda’s free e-book: “The 5 most common CRM mistakes (and how to solve them). https://salespod.com.au/5-most-common-crm-mistakes/
I hope you enjoyed that episode. All the links to stay in touch with Frieda are in the show notes at www.socialmediaandmarketing.com.au/332 including her free eBook on the 5 most common CRM mistakes.
But that’s it for another episode. What was your biggest takeaway?
Let me know in the Facebook group. If you’re not already a member, come join my Facebook Group – Like Minded Business Owners. And if you are a member, ask a question, do a post, use it as your community too!
I’ll be back next Thursday with some more marketing know-how in episode 333.
If you’re enjoying this podcast, don’t forget to subscribe so you never miss an episode and share this with a friend. And maybe leave me a rating and a review wherever you listen in. Those things are like gold for podcasters like me! PS – you can leave more than one rating and review – just saying!
If we aren’t hanging out on social media then let’s get social on social – you’ll find me on Instagram, Facebook, and my fav LinkedIn.
But whatever you do,
…….. remember small business peep, as my opening song says, there’s no point in dreaming small!
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